What is the cost of shipping?
Orders under $40.00 ship for $7. Orders $41.00 and up receive free shipping.
When will you ship my order?
Your order will ship within 2-5 Business days from the date you placed it.
How long will it take to arrive?
Your Order typically will take 4-10 business days to arrive once shipped. You will receive tracking information when and how (i.e. USPS / UPS, etc) your order ships sent to your email.
Where do you ship?
I ship our products to residents in the USA.
What will I pay for sales tax??
Tax amounts are based on your shipping location and vary by state. Our website automatically calculates the sales tax when you enter your shipping information.
When will I be charged??
For online payments your account will be charged within 24 hours of completing checkout. For Venmo @Backwoods-Goa-Milk-Products , Cashapp $backwoodsgoat and Square will be processed within 24 hours, Checks Payable to Backwoods Goad Milk Products will be processed upon receipt and once cleared products will be shipped.
Can I return an item?
We do accept returns for a few situations:
1. If you find your product defective or unsatisfactory in some way, please contact us directly. We will be happy to discuss and remedy the situation.
2. If your products are damaged upon receipt. Again, please contact us with photos of the damage, and we will remedy the situation.
Total value of the resolution will not exceed the value of the original purchase.
**Because of the nature of our products, we are not able to accept returns for "person preference" reasons.
Additional non-returnable items:
* Gift cards
Exchanges
We only replace items if they are defective or damaged. Please contact us for details on how to handle that replacement.
Depending on where you live, the time it may take for your replacement product to reach you may vary.
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